On average, your funds are credited within 3 business days, if all the prerequisites have been correctly met:
- The transfer originates from a bank account held by the same person/company who has registered on LANDE;
- The transfer reference contains the reconciliation code: LENDSECURED-XXXXXXX.
Sometimes the bank does not send Lemonway information about the account holder (e.g. Wise). That is why we may ask you for a proof of transfer issued by a paying institution containing:
- name of the issuer
- date of issuing
- beneficiary's IBAN
- issuer's IBAN
- exact amount
If you do not see your funds in your wallet after 3 business days, please submit a request to LANDE support by filing out this form.